Smart Hands Support

Have any Questions? Call us Today!

866-440-6446

sales@prosthere.com

Your Support, Your Schedule

We believe on-site technical support shouldn't require lengthy wait times or inflexible scheduling. Our Smart Hands Support starts at just $75 per visit, delivering professional IT assistance when and where you need it—without the excessive rates typically charged by traditional IT providers. No mandatory service packages, no minimum hour requirements—just skilled technicians ready to solve your hands-on IT challenges. Schedule support that fits your timeline today, and know we're here whenever your technology needs a human touch. Because every business deserves responsive, professional IT support at a price that makes sense.

Overview

When technology needs a human touch, our Smart Hands Support service brings expert IT assistance directly to your doorstep. From hardware installations and equipment relocations to physical network troubleshooting and workstation setups, our skilled technicians provide the on-site support your business needs. We handle the hands-on tasks that remote support can't address, delivering prompt, professional service that keeps your technology running smoothly. Our flexible scheduling and rapid response times ensure you're never left waiting when you need in-person IT support, making complex technical tasks effortless for your business.

Smart Hands Support
Smart Hands Support

Support Services By The Numbers

The impact of on-site IT support goes far beyond just fixing technical issues—it's about keeping your business productive and competitive. These statistics demonstrate why professional hands-on IT support is crucial for your operations:

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Productivity Impact

78% of IT issues require physical intervention to fully resolve - Our Smart Hands Support ensures you're never left struggling with problems that need an on-site technician.

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Response Time

The average business loses 14 hours annually waiting for on-site IT support - Our local presence and flexible scheduling minimize your downtime and keep your business running.

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Technical Expertise

92% of businesses report faster issue resolution with professional on-site support - Our certified technicians bring the right skills and tools to solve problems the first time.

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Business Continuity

60% of hardware failures can be prevented with regular physical maintenance - Our hands-on support includes preventive care to help avoid costly emergency repairs.

Don't let technical issues slow your business down—get reliable on-site support starting at just $75 per visit.

Questions and Answers

Frequently Asked Questions

We understand you may have questions about our Smart Hands Support service. Here are answers to the most common inquiries we receive from our clients:

  What types of hands-on support do you provide?

Our Smart Hands technicians handle a wide range of physical IT tasks, including hardware installation and repairs, network cable management, equipment relocation, workstation setup, printer configuration, and general IT infrastructure maintenance. If it requires physical presence, we can help.

  Do I need to commit to a minimum number of hours?

No. Our Smart Hands Support starts at $75 per visit with no minimum hour requirements. We believe in flexible support that adapts to your needs—whether it's a quick hardware swap or a longer installation project. You only pay for the time you need.

  Do you provide after-hours or weekend support?

Yes, we understand that some work needs to be done outside regular business hours to minimize disruption. After-hours and weekend support is available at slightly higher rates, and can be scheduled in advance or arranged for emergency situations.

FAQ